Victim Support is available to help all victims and witnesses of crime right across England and Wales. The services and support provided are free of charge and confidential.
The charity works closely with the police and other criminal justice agencies. They have a special arrangement with the police and are given your contact details after you report a crime (this is called referral and you can request that your details are not passed on if you prefer). Victim Support then get in touch with you
– normally within 48 hours of getting your information
– to see if they can help. But you can just pick up the phone and call for support whether or not the police are involved after a crime. And because they know that a single crime can affect lots of people, they are on hand to support friends and family too.
Victim Support have offices right across England and Wales running and co-ordinating local services. Most of the help they give is provided by specially-trained volunteers – over 6,000 people give up their time for free to help. Many of the volunteers have first-hand experience as a victim or witness.
The help they give falls into three main kinds, whether you’re a victim or a witness of crime:
Emotional Support – to help you deal with the personal effects of crime
Information – many people find the criminal justice system complicated and confusing. Victim Support can give you information to help make sense of what you’ve been through and to make the right choices
Practical Help – from help with filling in forms through to helping improve your home security.
If you need more specialist support they can contact other agencies to help organise it. For more details contact the Victim Support Line Tel: 0845 30 30 900 or visit www.victimsupport.org